Front Office command center
Check arrivals, in-house guests, departures, room readiness, cashiering, and night-audit items from the dashboard.
Front Office product video
Watch the hotel day move from reservation to reporting.
This is the full Front Office operating walkthrough: guest search, reservation pricing, room assignment, add-ons, advances, proforma invoices, reservation edits, check-in, registration cards, packages, room operations, live room view, occupancy statistics, and reports.
Video depth
71chapters across reservation, check-in, room operations, packages, and reports
9:49real product walkthrough using the uploaded Front Office MP4
247native Front Office reports plus Dynamic Report Builder V2
Start with the Front Office operating video.
Click a chapter to move directly to the part of the hotel day your department wants to inspect.
Real Front Office product walkthrough. Use the chapters to inspect the operating flow with your team.
Why this walkthrough matters
Front Office is the center of the hotel day. BluePMS gives the front desk a controlled flow from guest lookup and reservation creation through package pricing, advance receipts, proforma estimates, check-in, cashiering, bill hold, tax-ready billing handoff, room operations, night audit, manager controls, availability review, and reports.
- Shorter front desk queues because guest lookup, reservation pricing, room assignment, add-ons, advances, and check-in stay in one flow.
- Higher revenue capture because day-wise rates, packages, plans, upsell items, reservation advances, proforma estimates, tariff posting, and settlement controls are visible before and during the stay.
- Cleaner cashier control because FO bills, bill on hold/Open Folio, bill void, audited settlement cancellation, advance receipts, facility charges, and reprints follow controlled workflows.
- Cleaner compliance handoff because Front Office tax documents connect to the dedicated Tax & Compliance module for buyer tax data, e-invoice operations, and statutory document controls.
- Better management control because room availability, occupancy, live hotel view, customizable night audit, manager settings, availability reports, and 247 Front Office reports are available for daily review.
Screens covered in the walkthrough
Use these real product screens to decide which parts of the workflow your team should inspect first.
Quick Front Office shortcut
The dashboard points out the Quick Front Office entry point used to start the guest and reservation workflow.
Reservation room selection
Enter guest details, stay dates, room type, room, tariff, plan, and advance payment in the Quick Reservation form.
Add-ons and advance payment
Add stay extras and enter an advance payment before saving the reservation.
Proforma invoice templates
Choose a proforma layout, review the guest and stay details, and print, email, or download the estimate.
Registration-card template selection
Choose a registration-card design and review the guest, room, stay dates, and saved guest details before printing.
Registration-card templates
Choose a registration-card layout and review the guest's arrival document before printing.
Package templates
Set the number of nights, default room and plan, included add-ons, fixed price, and posting schedule.
Package reservation pricing
Apply a package template and review the selected room, tariff, plan, add-on total, and package price before saving.
Room operations grid
Compare availability and occupancy by room and date. The grid groups rooms by type and uses colors for reserved, available, occupied, maintenance, dirty, and billed states.
Available-room actions
Open an available room to review its type, floor, and selected dates, then start a reservation or walk-in check-in.
Room view controls
Filter rooms by type, status, and dates, or switch between Planning Grid and Live View.
Occupancy statistics
Review room totals for today alongside daily occupancy percentages for the property and each room type.
Front Office reports catalog
Search reports or browse groups for arrivals, departures, guests in house, reservations, cashiering, and financial activity. Each report shows its availability status.
Financial report availability
Review financial report names and availability, including guest ledgers, folio taxes, package postings, and open balances.
Reporting and impact
The walkthrough connects daily work to reporting, decisions, and measurable business value.
Front Office reporting module included
247 native front office reports
- Arrival, departure, guest-in-house, reservation, group, forecast, housekeeping-room, cashier, profile, statistics, miscellaneous, and night-audit readiness reports
- Room availability, occupancy statistics, room status, guest details, guest preferences, registration cards, proforma invoices, package reservations, tariff posting, and front-desk activity review
- Report search, grouped navigation, native report catalog, Dynamic Report Builder V2, print, export, CSV, PDF, and management review
Business impact covered in the video
- Increase reservation and check-in speed by keeping guest search, room choice, stay dates, tariffs, plans, add-ons, advances, and check-in in one flow.
- Improve revenue control with day-wise rates, package templates, fixed package pricing, add-on posting rules, proforma invoices, and night-audit posting configuration.
- Reduce arrival friction by keeping guest preferences, registration-card templates, room assignment, and check-in actions visible from the reservation context.
- Improve room utilization with a 26-day planning grid, room-status color codes, live hotel view, occupancy statistics, and room-level actions.
- Give managers stronger Front Office visibility with 247 native reports and Dynamic Report Builder V2 for custom reporting needs.
What to share with your team
Use this summary to brief department heads before they watch the full walkthrough or join a live demo.
The BluePMS Front Office walkthrough shows how the module supports hotel teams inside a broader operating system. The review presents the actual screen, the main workflow, the operational decisions a hotel team makes, the reporting layer included with the module, and how the output connects back to management review.
Your team can use this walkthrough to decide which workflows to discuss, which reports to review, and what to confirm in the live demo.
Read the Front Office module pageAfter the review
Turn the Front Office review into sharper demo questions.
Share the Front Office chapters with the department team, note the workflows and reports you want confirmed, and use the live demo for the questions that matter.