Requests & Messages

Coordinate guest requests and internal messages effectively to ensure timely service.

A single dashboard for all guest needs, from 'extra towels' to 'make up room' requests.

See VIP status and preferences alongside every request to deliver personalized service.

Seamless messaging between Front Desk, Housekeeping, and Engineering to resolve issues faster.

Set automatic escalation for requests that go unanswered for too long.

Manage delivery of champagne, flowers, or fruit baskets for special occasions perfectly.

Track response times and completion rates to identify areas for staff training.