Lost & Found

Log every touchpoint from discovery to return, ensuring total accountability for valuable guest belongings.

Send branded emails or texts immediately when an item is found matching a guest's profile.

Snap and attach photos directly to the record to avoid disputes about item condition.

Generate shipping labels and track packages for returned items directly from the system.

Automatically flag unchecked items for donation or disposal based on your customized retention rules.

Turn a stressful lost item situation into a 'wow' moment of service recovery.